Arctic Fox Frequently Asked Questions

• How long will it take for my order to arrive?
• How much is shipping?
• Do you ship to every country?
• Where Can I get Arctic Fox if my Country isn't Shipped to?
• Can I combine ongoing promotions and discount codes on one order?
• What is your return policy?
• What payment methods do you accept?

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• Who can join the rewards program?
• How do I earn points
• Can I apply these discounts during sales and promotions?
• Can I use my points during checkout?
• How can I see how many points I have?
• Is there a limit to the number of points I can earn?
• What do the three rewards tiers mean?

See all articles in Loyalty Program →

• How do I use Arctic Fox Hair Color?
• Do I need to lighten or bleach my hair first?
• How do I do a strand test?
• How do I do a patch test?
• What colors work best on unbleached hair?
• Do I need to use a developer/activator?
• How long does the color last?

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• What is dry shampoo?
• When should I use Road Trip or Vacay?
• How often should I use Road Trip or Vacay?
• How do I use Road Trip and Vacay?
• What’s the difference between Road Trip and Vacay?
• Do Road Trip and Vacay have a scent?
• What are the ingredients in the dry shampoo?

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• What is Foxology by Arctic Fox?
• How is Foxology Nail Polish different from other brands?
• What are the ingredients of Foxology nail polish?
• What are the ingredients of Foxology top coat and base coat?
• Are Foxology products cruelty-free and vegan?
• Are the polish colors an exact match to the hair dye?
• How do I use / apply Foxology Nail Polish?

See all articles in Foxology Nail Polish →

• What is Foxology by Arctic Fox?
• What are Foxology Gel Nail Strips?
• How are Foxology Gel Nail Strips different from nail stickers?
• What is Gel Nail Strip Technology?
• What comes in a gel strip box?
• How do I use / apply Foxology Nail Gel Strips?
• Are Foxology products cruelty-free and vegan?

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• About Safety (Important)
• What are the general tips for bleaching safely?
• Why should I choose this brand of bleach?
• What does bleach do?
• What ingredients are in Bleach, Please?
• How do I bleach my hair?
• How long should I leave bleach in my hair?

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• Can I customize the lightening level with Powder Bleach?
• Can I mix Powder Bleach, Please with other lightening products?
• Can I reuse leftover Bleach, Please mixture?
• Can I use Bleach, Please if I have sensitive scalp?
• Can I use Bleach, Please on previously colored hair?
• Can I use heat with Bleach, Please to speed up the process?
• Can I use Powder Bleach, Please on my eyebrows or eyelashes?

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• Are we launching all the colors?
• Can I buy this in the US?
• Can I mix both formulas together?
• If I’m in Europe, can I still purchase the original (US) formula?
• Is it still vegan and cruelty free?
• What are the differences between the EU formula and US formula?
• What is the difference between Arctic Mist Diluter and Arctic Toner?

See all articles in European Products →